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Privacy Policy
Cut Above Arty Crafts is committed to ensuring that your privacy is
protected. Should we ask you to provide certain information by which
you can be identified when using this website, then you can be
assured that it will only be used in accordance with this privacy statement.
Cut Above Arty Crafts may change this policy from time to time by
updating this page. Please check this page from time to time to
ensure that you are happy with any changes.
This policy is effective from 25th April 2008.
We DO NOT collect any information from visitors to this site without
you explicitly typing something in to a box. See the notes under
Technical below for more details.
If you place an order with us, we need to collect basic details to
allow us to fulfill that order - your name, delivery address and
contact details, and payment details. These will be retained for a
reasonable period for standard record keeping and business management purposes.
On-line payment is made via a well-known third party, PayPal, using
their services and security. So when you do enter your payment
details, you are using a secure connection from a well known
service provider. Note that you do NOT have to open a PayPal
account to use their Credit Card payment services. See the PayPal
site (click below) for more details of this.
If you use our Feedback form, we may retain the correspondence on
file for reference and with the aim of improving our products or
services. If you register to be kept in touch with new product
development, special offers, and freebies, by ticking the appropriate
box on the feedback or contact forms, we will send you a copy of our
occasional newsletter, probably by e-mail, to your registered address.
If you wish to stop receiving our newsletter at any time, send us an
e-mail from that address with the subject "REMOVE", and we
will delete you from our list.
 We
do monitor who accesses our Digital Downloads, including freebies.
Remember :
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We only collect data that YOU type in to our site, and
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We will never pass on or sell this information to a third party.
Security
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure we have put in
place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
Technical
These technical details are provided for the nit-pickers - the
important bits are above!
Should you place an order on-line, we will use what is called a
"session cookie" to hold your shopping cart while you use
the site. This is stored on your computer and WILL NOT hold anything
other than your shopping selection and (possibly) basic contact
details. This cookie will evaporate shortly after use. This part of
the shopping process does not need the "golden padlock"
indicating a secure connection, as payment details are not taken at
this stage.
If you use our Feedback form to send messages to us, the time and IP
address of the computer sending the message is logged. The IP address
is a "magic number" issued by your service provider when
you connect to the internet, and for most people, changes
periodically. Theoretically it can be used to provide a very rough
idea of your location (little more reliable than country of origin!)
and it is the "return address" that the internet uses to
send the page requested to your screen.
The IP address is what makes the internet work.
And the reason we log it, is because there are idiots out there who
have "robots (or spambots)" - similar to search engines,
these "wander the internet" looking for forms to fill in.
When they find a form, it gets filled in with "Spam" -
sometimes MANY times, and often with links to sites that are selling
"adult services". WE then get these "Spam"
messages, sent from our own website!
So we log the IP addresses, and when we start getting too many spam
messages, we enter them on a blacklist, to try to avoid them getting
through. It's an uphill battle. The alternative (which we may have to
do one day) is one of those painful boxes that wants you to identify
a set of code letters and type them in - tasks that the robots
currently find difficult, and legitimate users find annoying! Isn't
technology wonderful!
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